AI & Automation in the Beauty Industry: Less Administrative Effort, More Time for Customers
What does automation mean in beauty?
Automation means digitizing repetitive and administrative processes so that the team can focus on what matters: the services offered and the relationship with the customer.
A concrete example is Bookr Assistent— a digital assistant that can:
• pick up appointmentsin place of the staff,
• automatically respond to customer questions,
• and manage communicationdirectly from WhatsApp, without human intervention.
In other words, Bookr Assistant can act as a 24/7 “digital receptionist,” providing customers with a fast and clear experience — even when the salon is closed or the staff is busy.
Automate notifications and reminders
In addition to direct interactions, the Bookr platform also automates other important processes:
• Send automatic remindersfor future appointments
• Notify customerswhen changes occur
• Manage cancellations or reschedulesEffectively
Thus, the risk of non-presentation is significantly reduced, and customers feel informed and respected.
Is it suitable for any type of salon?
Yes — whether it's a multi-employee salon or an independent specialist, automation provides more control and significantly reduces administrative workload.
It is a simple and effective way to increase professionalism without the need for an extensive team or large investment in infrastructure.
Automation does not replace human interaction — he argues. With tools like Bookr and Bookr Assistant, salons can save time, reduce organizational stress, and provide customers with a more coordinated and modern experience.
Building an artificial intelligence model from scratch involves high costs, considerable time, and constant monitoring to function properly. Fortunately, entrepreneurs and beauty professionals do not have to invest tens or hundreds of thousands of euros in the development of complex solutions. Large companies have already made this investment, and now, tools such as Bookr Assistentgives them access to automation and AI at an affordable cost through flexible monthly subscriptions. View our subscriptions herein— and discover how you can digitize your salon without hassle.
